Services 4.0

Makula is a new Services 4.0 solution that provides the SME OEMs with an easy to use & secure after-sales service platform to ensure continuous operations for their customers despite internal and external uncertainties

History:

September 21, 2021: MVP launch

September 21, 2021: First signed customer

Received first signed contract from
Packaging OEM in the Uk to start using
Makula from 1st October

July 1, 2021: Development of Prototype

Product demo using prototypes

March 1, 2021: Customer Discovery, User Interview

Conducted 100+ interviews to
understand the problem SME OEMs are
facing in terms of after sales services

General information:

Business Unit: Industry 4.0
Type: Product
Patented: No

Innovation contact:

Bachstraße 12
10555 Berlin
Deutschland

Contact person:
Tel.:
Email:

Contact of the Organization:

Makula
Bachstraße 12
10555 Berlin
Deutschland

Email: