Services 4.0
Makula is a new Services 4.0 solution that provides the SME OEMs with an easy to use & secure after-sales service platform to ensure continuous operations for their customers despite internal and external uncertainties
History:
September 21, 2021: MVP launch
September 21, 2021: First signed customer
Received first signed contract from
Packaging OEM in the Uk to start using
Makula from 1st October
July 1, 2021: Development of Prototype
Product demo using prototypes
March 1, 2021: Customer Discovery, User Interview
Conducted 100+ interviews to
understand the problem SME OEMs are
facing in terms of after sales services
General information:
Business Unit: Industry 4.0
Type: Product
Patented: No
Innovation contact:
Bachstraße 12
10555 Berlin
Deutschland
Contact person:
Tel.:
Email:
Contact of the Organization:
Makula
Bachstraße 12
10555 Berlin
Deutschland
Email: