Parloa
About the company:
In today’s fast-paced world, customers expect nothing less than a smooth, hassle-free experience when they reach out to contact centers. Despite the rise of new communication mediums, phone interactions remain the channel of choice for most customers.
Since 2018, we’ve been helping businesses automate their most important service channels using cutting-edge AI technologies, including the latest breakthroughs like generative AI.
Together with our customers and partners, we’re revolutionizing the way contact centers operate and helping create unrivaled customer experiences.
Innovations:
Organizational Intelligence
Parloa is a Conversational AI platform that demonstrably orchestrates market-leading AI technologies better than any other vendor on the market. This enables companies to create breakthrough customer experiences on their own and automate their customer service through phone or chat bots.