USU GmbH

About the company:

USU provides software and service solutions for IT and customer service management. Our solutions enable companies across the globe to respond to the shifting needs of customers and employees in today’s digitized work world. We facilitate smarter services, streamlined workflows and improved collaboration, and in so doing, contribute to the success of our customers in increasingly demanding and dynamic markets.

Founded in 1977, we have continued to pursue our growth strategy and have constantly expanded our business fields. Today, we bundle our product business in USU GmbH, which is majority-owned by US financial investor Thoma Bravo. With around 650 employees worldwide, we in the group support our customers by providing smart software and service solutions.

USU empowers companies around the world to create a completely new service experience. We assemble the expertise and wealth of experience of the best experts for IT, business processes and customer services. Our solutions help companies in all sectors to improve management of their IT and to fulfill and orchestrate service requests from customers, employees and partners in a faster, more customized, and efficient manner. The result: excellent customer experiences.